Spanish – Essential Training on Service and Support Animals

This class will be given in Spanish. 

Navigating the laws surrounding service and support animals can be complex for housing providers and real estate professionals. This essential training class provides clear guidance on how to handle reasonable accommodation requests while ensuring compliance with Fair Housing laws and HUD regulations.

Course Objectives:

1. Understanding Permissible Questions
   • Learn the two legal questions you can ask when a tenant requests a reasonable accommodation for an assistance animal.
   • Understand how to engage in a compliant, good-faith interactive process.
2. Determining Acceptable Documentation
   • Identify what types of documents can be requested when a disability or need for an assistance animal is not apparent.
   • Recognize what constitutes reliable documentation and how to assess its validity.
3. Who Can Provide Proof?
   • Understand which professionals can provide trustworthy documentation, including licensed health care providers.
   • Learn to differentiate between legitimate documentation and unreliable internet certifications.
4. Distinguishing Assistance Animals from Pets
   • Clarify why service and support animals are not considered pets and cannot be subject to pet fees, breed restrictions, or deposits.
   • Review legal obligations for housing providers to ensure compliance while addressing tenant concerns.

Train with Mark Pinilla at Your Brokerage

Mark Pinilla is a top-producing property manager and certified trainer with extensive experience in real estate compliance. He offers in-depth training sessions at your real estate brokerage, equipping professionals with the knowledge to handle service and support animal accommodation requests properly.

For customized training at your brokerage, contact Mark Pinilla today. This training is ideal for property managers, real estate agents, landlords, and housing professionals seeking to enhance their understanding of Fair Housing laws regarding assistance animals.

Call to Action: Enroll Today

Stay compliant and avoid legal pitfalls by gaining the knowledge needed to handle reasonable accommodation requests properly. Contact Mark Pinilla to ensure your policies align with federal guidelines.

For more details, review HUD’s guidance on assistance animals.

Download Hud’s guidelines.