Mark Pinilla Training – Service & Support Animals – The Keyes Company – Doral

This class will help you understand the proper way to deal with renters who initiate the process of having a service or support animal when renting a unit from an owner.

• Understand the only questions you can ask a person requesting a reasonable accommodation.
• Understand the kind of documents that can be requested.
• Understand who can provide reasonable or trustworthy documentation as proof of the tenant’s need for a reasonable accommodation.
• Understand why a service or support animal is not a pet.